Tried to turn off "Switch Access" (phone doesn't have that option).Ran phone in Safe Mode (problem persists).Removed the SIM cards and put them back on (problem persists).Checked if phone is overheating (it's not).Toggled Wi-fi and mobile data on and off.Used CC cleaner to clean everything else.What I've done so far to isolate the problem / attempt to fix it: There's more than 1GB of storage left (phone worked fine before even with only 400+ MB of storage left).The phone has not shown me any error messages.Antivirus app has not reported anything unusual.Most recently installed app was WhatsApp (more than 24 hours before the issue started).Same problem happens regardless whether there is mobile reception or none.My phone does not have an SD card installed.My phone did not fall, get crushed, or had any similar accidents.
IM apps (Line, FB Messenger, Skype, WhatsApp).Games (City Island, Crosswords, Fill the Words, Fruit Splash, Pokemon Go, Solitaire).Photo Editing Apps (Lightroom, Pixlr, Toolwiz,.Camera Apps (After Focus, Cam Scanner, High Speed Camera).Battery version 110:645:3c-448a-Cg 011-110:645:0Īpps that I have on my phone aside from the preinstalled ones:.I've done some initial research and followed the troubleshooting tips given in some forum threads, but they haven't worked so far.
Most people reported the problem after their phone got an OS upgrade, but I have no idea when my phone was last updated (I don't recall seeing any alert about my phone's OS being updated) or if Android phones' OS ever get updated after purchase. The problem also appears to have been happening as early as 2010 based on similar tech support questions that I saw. I also read complaints from iPhone users who described the same issue.
The issue doesn't appear to be exclusive to my device as I read people with Nexus, One Plus One, Samsung, and Motorolla phones who experienced the same problem. This worked for several hours yesterday, but now, even if the phone didn't go to sleep (the screen goes dark on its own while I'm in the middle of using it) or was not plugged into a charger, it keeps restarting on its own. I set the phone's display to "never sleep" and I also disabled the lock so I won't have to press the power button to unlock it. It also happens when I plug the phone into a charger or connect it to my computer via USB. I'm not sure what's causing it, but I noticed that the problem happens after my phone went to sleep due to inactivity or if I pressed the power button to wake it from sleep. It was working fine until yesterday afternoon, but it suddenly started restarting out of nowhere (it was literally just lying on the table on idle mode) and got stuck on a restart loop. I'm having some issues with my ZenFone 5 (TOOJ).